Privacy Policy

Introduction

NeverMissCo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and business name
• Email address
• Phone number
• Business address
• Industry information
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

Third-Party Service Providers

We use the following third-party services to operate our business. These providers may process your data as described:

• Vercel — Website hosting. May collect IP addresses, browser information, and request logs.
• Calendly — Appointment scheduling. Processes your name, email, and scheduling preferences when you book a call.
• FormSubmit — Contact form processing. Processes the data you submit through our contact form (email, phone, business name, message).

Each provider operates under their own privacy policy and data processing terms.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Categories of personal information we collect: Identifiers (name, email, phone number), commercial information (business name, service inquiries), and internet activity (IP address, browser type, pages visited).

To exercise any of these rights, contact us at alex@nevermissco.com. We will respond to verifiable requests within 45 days.

Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: alex@nevermissco.com
• Website: nevermissco.com/contact